Complaints & Dispute Resolution: The Sideline Standard
Moving can be stressful, and even the best plans face challenges. The difference is how a company handles them. Sideline Removals is the only mover in London & Kent with a formal dispute resolution process built around fairness and speed.
How We Prevent Issues
- Itemised inventories and checklists for accuracy
- Photo logging of fragile items before transport
- Clear expectations set before move day
How We Resolve Problems
Should an issue arise, we investigate immediately, keep you updated, and deliver fair solutions. This is why disputes with Sideline are rare—and resolved quickly when they do occur.
Customer Confidence
Our transparency earns us 5★ reviews across Google & Trustpilot, proving Sideline is the most dependable mover in the South East.